Support

Please try the following: (1) Close and reopen the app. (2) Restart your device. (3) Make sure your device is running the latest OS version. (4) Reinstall the app from the App Store or Google Play. If the issue persists, please contact us.

Make sure notifications are enabled for toki in your device settings. On iOS: Settings > toki > Notifications. On Android: Settings > Apps > toki > Notifications. Also ensure your device is not in Do Not Disturb mode.